Privacy

1fb77 Privacy Policy

At 1fb77, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use the 1fb77 platform, why we collect it, how we store and protect it, and what rights you have over your own data. We have written this in plain language so every player in Bangladesh can understand it clearly.

Last updated: 1 January 2025  |  Applies to all 1fb77 accounts and services

1 Introduction

This Privacy Policy applies to all services provided by 1fb77, including the website at 1fb77.club, the 1fb77 mobile app, and all games and features available on the platform. When we say "1fb77", "we", "us", or "our" in this document, we mean the 1fb77 platform and the team that operates it. When we say "you" or "your", we mean any person who visits, registers on, or uses the 1fb77 platform.

We take your privacy seriously. The 1fb77 platform is built for players in Bangladesh, and we understand that trust is the foundation of everything. That means being completely transparent about what data we hold on you, why we hold it, and how we keep it safe. This Privacy Policy is our commitment to that transparency.

By creating a 1fb77 account or using any part of the 1fb77 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not use the 1fb77 platform.

Short version: 1fb77 collects only the data it needs to run your account and keep it secure. We never sell your data. You can request access to or deletion of your data at any time by contacting [email protected].

2 Data We Collect

1fb77 collects personal data in two categories: information you provide directly, and information collected automatically when you use the platform. Here is a full breakdown of what we collect and why:

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, gender Account registration, age verification, KYC compliance
Contact Data Phone number, email address Account communication, support, security alerts
Financial Data bKash/Nagad/Rocket number, transaction history Processing deposits and withdrawals, fraud prevention
Gaming Data Bet history, game sessions, win/loss records Account management, responsible gaming monitoring, dispute resolution
Technical Data IP address, device type, browser, OS Security, fraud detection, platform optimisation
Usage Data Pages visited, session duration, click patterns Improving the 1fb77 platform experience
Verification Data ID documents, selfies (when requested) KYC verification, withdrawal processing, fraud prevention

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.

3 How We Collect Your Data

1fb77 collects your personal data through the following channels:

  • Direct registration: When you create a 1fb77 account, you provide your name, phone number, and other registration details directly to us.
  • Transactions: Every deposit and withdrawal you make on 1fb77 generates a transaction record that includes your payment method details and the amounts involved.
  • Gameplay: Your activity on 1fb77 games — including bets placed, outcomes, and session times — is recorded automatically as part of normal platform operation.
  • Customer support: When you contact 1fb77 support via live chat or email, the content of those communications is stored so we can track and resolve your issue effectively.
  • Cookies and tracking: The 1fb77 website uses cookies and similar technologies to collect technical and usage data automatically. See Section 8 for full details.
  • Verification submissions: If you submit identity documents for KYC verification, those documents and the data extracted from them are stored securely in your account record.
  • Promotions and surveys: If you participate in a 1fb77 promotion or complete a survey, any information you provide as part of that activity is collected and stored.

4 How We Use Your Data

1fb77 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect. Specifically, we use your data to:

  • Operate your account: Create, manage, and maintain your 1fb77 player account, including processing logins, tracking your balance, and recording your gaming history.
  • Process payments: Handle deposits and withdrawals via bKash, Nagad, and Rocket, and maintain accurate financial records for your account.
  • Verify your identity: Confirm that you meet the eligibility requirements to use 1fb77, including age verification and KYC checks required before processing withdrawals.
  • Prevent fraud: Monitor account activity for signs of fraud, money laundering, collusion, or other prohibited conduct, and take action where necessary to protect the platform and other players.
  • Provide customer support: Respond to your queries, resolve disputes, and follow up on any issues you raise with the 1fb77 support team.
  • Send service communications: Notify you of important account updates, security alerts, transaction confirmations, and changes to 1fb77 policies.
  • Send promotional communications: With your consent, send you information about 1fb77 bonuses, promotions, and new games. You can opt out of marketing communications at any time.
  • Improve the platform: Analyse usage patterns and technical data to identify areas where the 1fb77 experience can be improved for all players.
  • Comply with legal obligations: Meet our obligations under applicable laws and regulations, including anti-money laundering requirements and data protection standards.

Marketing opt-out: If you no longer want to receive promotional emails or messages from 1fb77, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting support at [email protected]. Opting out of marketing does not affect service communications related to your account.

5 Sharing Your Data

1fb77 does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

  • Payment processors: We share the financial data necessary to process your transactions with our payment partners (bKash, Nagad, Rocket). These partners process your data under their own privacy policies and are bound by strict data security standards.
  • Identity verification providers: When KYC verification is required, we may share your identity documents with a trusted third-party verification service. These providers are contractually bound to use your data only for verification purposes.
  • Game providers: Some games on 1fb77 are provided by third-party game studios. These providers may receive anonymised gameplay data for the purpose of game performance monitoring. They do not receive your personal identity or financial data.
  • Legal and regulatory authorities: We may disclose your data to law enforcement agencies, regulatory bodies, or other authorities where required by law, court order, or to protect the rights and safety of 1fb77 and its players.
  • Fraud prevention services: We may share data with fraud detection and anti-money laundering services to protect the platform from abuse. These services are bound by strict confidentiality obligations.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of the 1fb77 business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

In all cases where we share your data with third parties, we require those parties to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

6 Data Storage & Security

1fb77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • Encryption: All data transmitted between your device and the 1fb77 platform is encrypted using TLS (Transport Layer Security). Sensitive data stored on our servers is encrypted at rest.
  • Access controls: Access to personal data within the 1fb77 organisation is restricted to staff who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
  • Secure infrastructure: The 1fb77 platform is hosted on secure servers with firewall protection, intrusion detection systems, and regular security audits.
  • Password hashing: Your 1fb77 account password is stored as a cryptographic hash — we never store your password in plain text and cannot retrieve it.
  • Monitoring: We continuously monitor our systems for suspicious activity and have incident response procedures in place to address any security breaches promptly.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal data, we will notify you as required by applicable law and take immediate steps to contain and remediate the breach.

7 Data Retention

1fb77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. The general retention periods we apply are:

  • Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction.
  • Gaming history: Retained for a minimum of 3 years from the date of each gaming session.
  • Identity verification documents: Retained for the duration of your account and for a minimum of 5 years after account closure.
  • Support communications: Retained for 2 years from the date of the last communication in each support case.
  • Marketing preferences: Retained until you withdraw consent or request deletion, subject to legal minimum retention periods.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Cookies & Tracking Technologies

The 1fb77 website uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website. Here is how 1fb77 uses cookies:

  • Essential cookies: These are required for the 1fb77 platform to function. They manage your login session, remember your preferences, and keep your account secure. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: These help us understand how players use the 1fb77 platform — which pages are most visited, how long sessions last, and where players encounter issues. This data is used in aggregate and anonymised form to improve the platform.
  • Functional cookies: These remember your settings and preferences (such as language and display options) so you do not have to re-enter them each time you visit 1fb77.
  • Security cookies: These help us detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 1fb77 platform. For full details on managing cookies, refer to your browser's help documentation.

9 Your Privacy Rights

As a 1fb77 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days.

Right of Access

Request a copy of all personal data 1fb77 holds about you, including your account data, transaction history, and gaming records.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held in your 1fb77 account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.

Right to Object

Object to the processing of your personal data for marketing purposes at any time. We will stop sending marketing communications immediately upon receipt of your objection.

Right to Restriction

Request that we restrict processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Note: Some rights are subject to legal limitations. For example, we cannot delete transaction records that we are legally required to retain. Where we are unable to fulfil a request in full, we will explain the reason clearly.

10 Minors

The 1fb77 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 1fb77 or provided us with personal data, please contact us immediately at [email protected]. We will investigate and, if confirmed, delete the account and all associated data without delay.

We use age verification measures during registration and reserve the right to request proof of age at any time. Any account found to belong to a minor will be closed immediately and any balance forfeited in accordance with our Terms and Conditions.

11 Changes to This Privacy Policy

1fb77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify you via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically. Continued use of the 1fb77 platform after changes are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you may request account closure by contacting our support team.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 1fb77 handles your personal data, please get in touch with us:

  • Email: [email protected]
  • Live chat: Available 24/7 through the 1fb77 platform
  • Response time: We aim to respond to all privacy-related enquiries within 5 business days and to complete all data rights requests within 30 days.

We take every privacy concern seriously. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

How 1fb77 Protects Your Privacy

Privacy is not just a policy document at 1fb77 — it is built into how the platform works every day.

End-to-End Encryption

Every piece of data you send to 1fb77 — from your login credentials to your payment details — is protected by TLS encryption in transit and encrypted at rest on our secure servers.

We Never Sell Your Data

1fb77 does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only to operate your account and improve your experience on the platform.

You Control Your Data

Request access to your data, correct inaccuracies, or ask for deletion at any time. 1fb77 responds to all data rights requests within 30 days — no runaround, no delays.

Fraud Detection Built In

1fb77 uses your technical and behavioural data to detect and block fraudulent activity — protecting not just the platform, but your account and your funds from bad actors.

Marketing on Your Terms

1fb77 only sends promotional messages with your consent. You can opt out of marketing communications at any time — one click in any email, or a quick message to support.

Strict Age Verification

1fb77 verifies player age at registration and reserves the right to request proof of age at any time. We take our responsibility to keep minors off the platform seriously.

Play With Confidence

Your Privacy is Safe at 1fb77

Now that you know exactly how 1fb77 handles your data, you can play with complete peace of mind. Join thousands of players in Bangladesh who trust 1fb77 for fair games and secure gaming.